Love wine? Love Premium-wines.co.uk
Here at Premium Wines, we love wine as much as you and are always striving to give our customers a easy and simple way to purchase great wines at great prices.
We are also aware that without you, the customer, we don't have a business, so you are our number one!
So, if you require any information, assistance or even want a question answered, please do not hesitate to contact out team of experts and we will be more than happy to assist you.
We will to respond to all queries within 4-6 working hours (Office Hours: Monday - Friday 09.00hrs til 20.00hrs, We are closed on Bank Holidays)
As we are always striving for 100% customer satisfaction, we would appreciate any feedback you wish to give us.
Even if you are unhappy with any part of our service or have a product related issue, please do not hesitate to contact our customer service department who will be more than happy to assist you.
customerservices@premium-wines.co.uk
Thank you!
Delivery Information:
Here at Premium Wines we aim to get your order to you as quick as possible.
As we purchase all of our wines direct, to avoid the middle man and to offer you the best possible prices, our delivery times can vary. We quote delivery from order to door step in 10-15 working days. However, we still aim to get you your order as soon as humanly possible - Okay, our delivery is not the fastest in the industry but "The best things come to those that wait" as they say!
Due to the large range of wines on offer here at Premium-Wines, we are unable to hold stock of all wines and as we also purchase everything direct avoiding the middle man, we can offer you all these great wines at the best possible prices.
We place regular orders from our importers, usually on 1st and 15th of each month. We still aim to get all wines out to you as quick as possible. As soon as they arrive in our warehouse, we pick & pack them and get them dispatched via our couriers APC the same day for next working day delivery.
If a delivery date is important, email us first and we will confirm when we expect to be able to deliver your order to you.
deliveries@premium-wines.co.uk
Thank you!